To ensure your bedding products provide the most comfort and durability, please refer to the following product care information.
Mattress Topper
General use
- Use with a microCloud Mattress Protector
Refreshing
- Outdoor airing in direct sunlight is recommended when changing the sheets
Cleaning
When you deem necessary you can machine wash our mattress topper. To do so, carefully follow these instructions:
- Place in washing machine: cold setting + gentle cycle + light detergent
- Immediately tumble dry on warm/hot setting until completely dry
- Give the topper a vigorous shake before using again
Note: It is strongly recommended that the mattress topper is washed in a commercial machine. Either a laundrette or commercial laundry.
Do not
- Do not iron, bleach, dry-clean, wring, line-dry after washing
Pillows (Standard, King, European, Body Pillow)
General use
- Use with a protector and pillowcase
- Always fluff and plump up after use
- Alternate sides of the pillow you sleep on
Refreshing
- Outdoor airing in direct sunlight is recommended
Cleaning
When you deem necessary you can machine wash our pillows. This varies for each individual, but we recommend once a year as a guide. To do so, carefully follow these instructions:
- Remove pillowcase and protector
- Place in washing machine: cold setting + gentle cycle + light detergent
- Immediately tumble dry on warm/hot setting until completely dry
- Give the pillow a vigorous plump up before using again
Note: It is strongly recommended that the pillow is washed in a commercial machine. Either a laundrette or commercial laundry.
Do not
- Do not iron, bleach, dry-clean, wring, line or air-dry after washing
Quilt
General use
- Use with a quilt cover
Refreshing
- Outdoor airing in direct sunlight is recommended when changing the sheets
Cleaning
When you deem necessary you can machine wash our quilt. This varies for each individual, but we recommend once a year as a guide. To do so, carefully follow these instructions:
- Remove quilt cover and protector
- Place in washing machine: cold setting + gentle cycle + light detergent
- Immediately tumble dry on warm/hot setting until completely dry
- Give the quilt a vigorous shake before using again
Note: It is strongly recommended that the quilt is washed in a commercial machine. Either a laundrette or commercial laundry.
Do not
- Do not iron, bleach, dry-clean, wring, line-dry after washing
Mattress
General use
- Use with a microCloud Mattress Protector
Care
- Rotation (turn end to end) of the mattress will extend its life. This must be done every 2 weeks for the first 3 months, and monthly thereafter.
- Always use mattress topper and protector
- The slats on the base must be no more than 9cm apart. We recommend a centre support rail for all slat bases.
Do not
- Do not sit on mattress edge in the same spot for long periods of time
- Do not stand or jump on mattress
Bed Base
Care
- When assembling, take care not to damage the thread of the leg/castor or t-nut in the base
Legs and castors should be tightened regularly
V Pillow
Cleaning
- Remove pillowcase
- Place pillow in washing machine – cold setting + gentle cycle + light detergent
- Immediately tumble dry on warm/hot setting until completely dry
- Give the pillow a vigorous plump up before using again
Do not
- Do not bleach, dry-clean, wring, line-dry
Travel Pillow
Cleaning
- Remove pillowcase from pillow
- You may place both into washing machine together. Warm machine wash + gentle cycle + light detergent
- Immediately place the pillow into tumble dryer on warm setting. Run cycle until completely dry
You may iron pillowcase only on medium setting
Do not
- Do not bleach, dry-clean, wring
Mattress Protector
Cleaning
- Cold or warm machine wash, gentle cycle.
- Line dry or tumble dry — max 60 °C
Do not
- Do not iron, bleach, dry-clean or use solvents
Pillow Protector
Cleaning
- Cold machine wash + gentle cycle + light detergent
- Line dry or tumble dry (warm setting)
Do not
- Do not iron, bleach, dry-clean, wring
Quilt Protector
Cleaning
- Cold machine wash + gentle cycle + light detergent
- Line dry or tumble dry (warm setting)
Do not
- Do not iron, bleach, dry-clean, wring
Pillowcase (V, Standard, King, Euro)
Cleaning
- Cold or warm machine wash, gentle cycle. Wash with like colours
- Line dry only
- Iron on ‘cotton’ setting
Do not
- Do not bleach, dry-clean, wring
Bathrobe
Cleaning
- Cold or warm machine wash, gentle cycle. Wash with like colours
- Line dry or tumble dry on warm setting
Do not
- Do not bleach, dry-clean, wring
Cushion Insert
Cleaning
- Remove insert from cover
- Place insert in washing machine – cold setting + gentle cycle + light detergent
- Immediately tumble dry on warm/hot setting until completely dry
- Give the cushion insert a vigorous plump up before using again
Do not
- Do not iron, bleach, dry-clean, wring, line or air-dry after washing
